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Customer Access Strategy 2012 - 2015

Approval of the Customer Access Strategy 2012 -2015

 

Decision type: Key

Reason Key: Executive Proposals;

Decision status: Recommendations Approved

Wards affected: (All Wards);

Decision due: 15 Oct 2012 by Executive Councillor for Transformation

Lead member: Executive Councillor for Transformation

Lead director: Director of Customer and Community Services

Department: Customer Services

Contact: Email: Jonathan.James@cambridge.gov.uk.

Additional Information: This is a key decision and will automatically appear on the agenda.

Background Information: First CAS strategy has been completed. CAS two reflects the need for more fundamental change to reflect the changing needs of customers and the changes in society as a whole.

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