Council and democracy
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Approval of
the Customer Access Strategy 2012 -2015 |
Decision type: Key
Reason Key: Executive Proposals;
Decision status: Recommendations Approved
Wards affected: (All Wards);
Decision due: 15 Oct 2012 by Executive Councillor for Transformation
Lead member: Executive Councillor for Transformation
Lead director: Director of Customer and Community Services
Department: Customer Services
Contact: Email: Jonathan.James@cambridge.gov.uk.
Additional Information: This is a key decision and will automatically appear on the agenda.
Background Information: First CAS strategy has been completed. CAS two reflects the need for more fundamental change to reflect the changing needs of customers and the changes in society as a whole.