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To provide overarching housing performance report, including Annual Housing Customer Feedback report and self assessment (complaints) as well as Annual Tenant Satisfaction Measures results
Decision type: Non-key
Decision status: For Determination
Notice of proposed decision first published: 23/05/2025
Decision due: 15 Jul 2025 by Cabinet
Lead member: Cabinet Member for Housing
Lead director: Chief Operating Officer
Contact: Clarissa Norman, Customer Support Manager Email: Clarissa.Norman@cambridge.gov.uk, Tony Stead, Business & Development Manager Email: Tony.Stead@cambridge.gov.uk, Jane Wilson, Chief Operating Officer Email: Jane.Wilson@cambridge.gov.uk.
Background Information: Complaints performance data (Housing Only), Annual report, Housing Ombudsman self-assessment, Tenant Satisfaction Measures report, Housing Performance Report
