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Annual Performance, "State of the City" and Customer Feedback Report 2022/23

To note the Council's annual performance report against the Corporate Plan;
To note the annual complaints and customer feedback report;
To note the "State of the City" (City Portrait) report

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 22/05/2023

Decision due: 3 Jul 2023 by Leader of the Council

Contact: Andrew Limb, Assistant Chief Executive Email: andrew.limb@cambridge.gov.uk.

Additional Information: Requested for pre-scrutiny by Cllrs Bennett & Bick.

Background Information: This report brings together the annual reports on the council's performance in the context of the Corporate Plan priorities, along with the annual complaints and customer feedback report. This year we have also commissioned a "State of the City" report (formerly referred to as a "City Portrait"), funded by the Cambridgeshire & Peterborough Combined Authority. This aims to provide a holistic and data-led view of what Cambridge is like through economic, social and environmental lenses. The intention is that this will inform understanding of the issues facing Cambridge and in due course inform decisions on policies, initiatives and investments.

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