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Report on Progress of Environmental Services New Approach on Investigating Noise Complaints

To note the update report on the new approach on investigating noise complaints

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 24/08/2022

Decision due: 6 Oct 2022 by Executive Councillor for Climate Action and Environment

Lead member: Executive Councillor for Climate Action and Environment

Department: Environmental Services

Contact: Claire Adelizzi, Residential Team Manager (Environmental & Public Health) Email: claire.adelizzi@cambridge.gov.uk.

Additional Information: Requested for pre-scrutiny by Cllrs Hauk and Payne.

Background Information: The Committee is invited to consider the report detailing further evaluation of the impact of the Council’s move from a reactive Out of Hours Noise Service to one which uses a combination of technology, (diary sheets for non-digital customers), and planned use of officer time, on the successful investigation of noise complaints including a full year’s data.


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