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Tenancy, Hoarding & Rechargeable Works Policies

1. Housing Scrutiny Committee are asked to delegate authority to the Strategic Director in regard to any changes to the Tenancy Policy following the upcoming review of Local Housing Allowance rent setting
2. To approve the Hoarding Policy
3. To approve the Rechargeable Works Policy

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 26/08/2020

Decision due: 24 Sep 2020 by Executive Councillor for Housing

Lead member: Executive Councillor for Housing

Department: Housing Services

Contact: Sally Norman, Policy and Performance Officer Email: sally.norman@Cambridge.gov.uk.

Additional Information: Requested for pre-scrutiny by Mrs Minns and Mrs Best

Background Information: 1. This document identifies and describes the policies that underpin the approach to the provision of Cambridge City Council’s (CCC) social housing. As a Registered Provider (RP) of social housing, Cambridge City Council (CCC) is required to publish clear and accessible policies which outline its approach to tenancy management. These policies must have regard to the requirements set out in the CCC Tenancy Strategy (2020). 2.This policy sets out Cambridge City Council’s (CCC) position on working with tenants who exhibit hoarding behaviours. CCC is a signatory of the ‘Cambridgeshire and Peterborough Multi-Agency Protocol for Working with People with Hoarding Behaviours’ (2016) (‘the Protocol’) and the policy sets out how CCC is committed to upholding the approaches set out in the Protocol. 3.This is a revision of the Rechargeable Works Policy (2018). It will also give CCC the ability to recharge its tenants the cost of: • A false emergency repair call-out (where an emergency call-out

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