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Waste Complaints April - October 2018

To discuss amount of complaints made relating to the waste service.

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 10/12/2018

Decision due: 30 Jan 2019 by Civic Affairs

Lead director: Strategic Director (SH)

Department: Customer Services

Contact: Tony Stead, Business & Development Manager.

Additional Information: This item will automatically appear on the agenda.

Background Information: The Council has been recording the number of complaints and compliments received by each department and what action we take to deal with the issues raised, for a number of years. Each year we publish a report giving an overview of our performance. In the Annual Complaints Report 2017-18 it was identified that the waste service required further reporting.


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