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To acknowledge the 2014 survey results and agree work to address areas of lower satisfaction.
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 09/02/2015
Decision due: 10 Mar 2015 by Executive Councillor for Housing
Lead member: Executive Councillor for Housing
Lead director: Director of Customer and Community Services
Department: City Homes
Contact: Catherine Buckle, Strategy Officer Email: catherine.buckle@cambridge.gov.uk;catherine.buckle@scambs.gov.uk, Email: james.bull@cambridge.gov.uk.
Additional Information: Requested for pre-scrutiny by Councillors Blackhurst and Pitt.
Background Information: Ongoing work and further analysis of the 2014 Satisfaction Survey has shown that some specific groups of tenant & leaseholder have lower than average satisfaction.