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Customer Service Telephone and Online Payments Upgrades

The Executive Councillor is recommended to approve telephone and online payments upgrades.

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 31/10/2013

Decision due: 14 Oct 2013 by Executive Councillor for Transformation

Lead member: Executive Councillor for Transformation

Lead director: Director of Resources

Contact: Email: Chris.Bolton@cambridge.gov.uk.

Additional Information: Not currently requested for pre-scrutiny.

Background Information: Telephone upgrade to ensure payment cards industry compliance and online payments to ensure costs savings.

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Agenda items