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Annual Complaints Report 20/21

28/07/2021 - Annual Complaints Report 20/21

Matter for Decision

The Officer’s report summarised the performance for the 3Cs ICT, Legal Shared Services and the Greater Cambridge Shared Internal Audit Service during 2020/21.

 

Decision of Executive Councillor for Finance and Resources

i.  Noted the content of the report.

 

Reason for the Decision

As set out in the Officer’s report.

 

Any Alternative Options Considered and Rejected

Not applicable.

 

Scrutiny Considerations

This item was not requested for pre-scrutiny and the committee made no comments in response to the report.

 

The Committee unanimously resolved to endorse the recommendations.

 

The Executive Councillor approved the recommendation.

 

Conflicts of Interest Declared by the Executive Councillor (and any Dispensations Granted)

No conflicts of interest were declared by the Executive Councillor.