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Matter
for Decision: To consider the draft
Customer Services and Resources Portfolio Plan 2014-15. The Plan sets out the strategic
objectives for the portfolio for the year ahead, describes the context in which
the portfolio is being delivered and details the activities required to deliver
the outcomes and the vision.
Decision of the Executive Councillor:
The Executive Councillor resolved to:
i.
Approve
the Customer Services and Resources Portfolio Plan 2014-15.
Reasons for the
Decision: As set out in the officer’s report
Any alternative
options considered and rejected: As set out in the officer’s report
Scrutiny Considerations:
The Executive
Councillor for Customer Services and Resources introduced the Portfolio Plan
for 2014/15.
In response to member’s questions the Director of Business
Transformation said the following:
i.
A Transformation Programme Office manages the
interplay between multiple projects; identifying the work required and aligning
it against the Council’s budget and policy framework.
ii.
With regard to Service Reviews, support was
currently being provided for ICT Strategy, shared Legal Services and the merging
of Waste Services. A full list of current and future Service Reviews was
included in the Council’s Budget Setting Report (BSR).
In response to member’s questions the Chief Executive said
the following:
iii.
A significant work programme was in place to
manage the implementation of Individual Electoral Registration (IER). The
Electoral Services Manager had met with 22 of the 30 Colleges in the City to
discuss the implications of IER on the student population, and was also
involved in national debate on the issue.
iv.
Would be happy to provide a more detailed
briefing on request.
Councillor Rosenstiel emphasised
that, whilst a good dialogue had been established with the Colleges, IER would
be a major and costly piece of work for the Council.
In response to member’s questions the Head of Revenues and
Benefits said the following:
v.
Provided an update about the migration of housing
benefit to universal credit, along with the uncertainty in relation to
timetable for housing benefit and pension credit.
The Scrutiny Committee considered the recommendation and
endorsed it by 4 votes to 0.
The Executive Councillor approved the recommendation.
Conflicts of Interest Declared by the Executive Councillor
(and any Dispensations Granted):
Not applicable.