A Cambridge City Council website

Cambridge City Council

Council and democracy

Home > Council and Democracy > Issue

Issue - decisions

Customer Service Telephone and Online Payments Upgrades

31/10/2013 - Customer Service Telephone and Online Payments Upgrades

Matter for Decision

The purchase and installation of the Capita call secure and online payments content management system.

 

Decision of the Executive Councillor for Customer Services and Resources

 

Resolved to:

 

Financial recommendations  

i.                 Recommend this scheme (which is not included in the Council’s Capital & Revenue Project Plan) for approval by Council, subject to resources being available to fund the capital and revenue costs.

 

-        The total capital cost of the project is £27,000. £12,000 is to be funded from the Corporate Marketing Web Development budget and £15,000 is to be funded from the Cashiers repairs and renewals fund.

-        The on-going revenue costs are £8,300 per annum (£41,500 for 5 years), funded from the Cashiers revenue budget provision.

Procurement recommendations

ii.               Approve the carrying out and completion of the procurement of a telephone payments upgrade and an online payments CMS system.

 

Subject to: 

-        The permission of the Director of Resources being sought prior to proceeding if the quotation or tender sum exceeds the estimated contract.

-        The permission from the Executive Councillor being sought before proceeding if the value exceeds the estimated contract by more than 15%.

 

Reasons for the Decision

As set out in the Officer’s report

 

Any Alternative Options Considered and Rejected

Not applicable.

 

Scrutiny Considerations

There was no debate of this item as pre-scrutiny had not been requested.

 

The Executive Councillor approved the recommendations.

 

Conflicts of Interest Declared by the Executive Councillor (and any Dispensations Granted)

Not applicable.