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20 Rent Regulation Error Refund / Remediation Policy PDF 305 KB
This is a key decision. The following report relates to a key decision that has not been included on the Forward Plan for the whole 28-day requirement before the meeting because an urgent decision that now necessitates this report was not made until 26 February 2024 and legal advice was also awaited. With the permission of the Chair of Housing Scrutiny Committee the urgency procedure has been invoked to suspend the 28 day requirement so that the item can be considered at Committee so it is open to scrutiny and debate rather than a decision being made through the out of cycle process.
Additional documents:
Minutes:
This item was
chaired by Councillor Pounds.
The report relates
to a key decision that was not included on the Forward Plan for the whole
28-day requirement before the meeting because an urgent decision that now
necessitated the report was not made until 26 February 2024 and legal advice
was also awaited. With the permission of the Chair of Housing Scrutiny
Committee the urgency procedure was invoked to suspend the 28 day requirement
so that the item could be considered at Committee so it is open to scrutiny and
debate rather than a decision being made through the out of cycle process.
Matter for
Decision
In late 2023, the
Council identified two breaches of the rent regulations, which resulted in some
tenants being historically over-charged, with the need to refund any
overpayment.
The report sought approval
for a refund policy specific to this issue, to sit alongside any other refund
policy, to ensure that there was clarity and consistency in respect of
considering and making these refunds.
Decision
of Executive Councillor for Housing and Homelessness
Reason for the Decision
As set out in the Officer’s report.
Any Alternative Options Considered and Rejected
Not applicable.
Scrutiny
Considerations
The Committee received a report from the Head of Finance and Business
Manager.
The Assistant Director of Housing and Homelessness said the following in
response to Members’ questions:
i.
There was a mechanism with the Policy which would
allow joint tenants to be dealt with separately if a need arose; noting
concerns raised by members regarding tenants who were victims of domestic abuse.
ii.
Rent Officers can put a mechanism in place to
ensure that if a tenant’s rent is reduced (to facilitate a rent regulation
error refund) that the rent level is restored once the refund is complete. The Financial
Inclusion Team would support vulnerable tenants with their rent.
The Committee unanimously resolved to endorse the recommendation.
The Executive Councillor
approved the recommendation.
Conflicts of Interest Declared by the Executive Councillor (and any
Dispensations Granted)
No conflicts of interest
were declared by the Executive Councillor.