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Annual Performance, "State of the City" and Customer Feedback Report 2022/23

Meeting: 03/07/2023 - Strategy and Resources Scrutiny Committee (Item 99)

99 Annual Performance, "State of the City" and Customer Feedback Report 2022/23 pdf icon PDF 171 KB

Additional documents:

Minutes:

Matter for Decision

 

This report invites the Executive Councillor to note the contents of the Annual Report against the Council’s Corporate Plan, the Annual Complaints and Customer Feedback Report, and the State of the City report.

 

Decision of the Leader of the Council:

 

      i.         To note the Annual Report against the Council’s Corporate Plan and associated KPI table.

    ii.         To note the Annual Complaints and Customer Feedback Report.

   iii.         To note the ‘State of the City’ report.

Reason for the Decision

 

As set out in the Officer’s report.

 

Any Alternative Options Considered and Rejected

 

Not applicable.

 

Scrutiny Considerations

 

The Assistant Chief Executive introduced the report.

 

The Assistant Chief Executive said the following in response to Members’ questions:

 

      i.         The condensation, damp and mould figures were up to date and covered the period of 2022-2023.

    ii.         Regarding homelessness rates, were going back to pre-Covid levels.

   iii.         The rise in direct emissions from Council assets and activities had risen due to activities since Covid lockdown.

The Committee unanimously endorsed the recommendations.

 

The Executive Councillor approved the recommendations.

 

Conflicts of Interest Declared by the Executive Councillor (and any Dispensations Granted)

 

No conflicts of interest were declared by the Executive Councillor.