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Resident Engagement Review

Meeting: 12/03/2019 - Housing Scrutiny Committee (Item 19)

19 Resident Engagement Review pdf icon PDF 224 KB

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This item was Chaired by Diana Minns (Vice Chair)


Matter for Decision

  I.  In March 2017 Housing Scrutiny Committee approved a Resident Involvement Strategy 2017-20. Whilst this continues to outline the objectives of the service, there was a need to consider the engagement activities in more detail to ensure that the opportunities for involvement on offer allow participation from a broad cross section of residents.

  II.  The aim of the report was to seek approval for the implementation of the Review proposals.


Decision of Executive Councillor for Housing


  i.  Approved the Resident Engagement Review (Appendix 1 of the Officer’s report).


Reason for the Decision

As set out in the Officer’s report.


Any Alternative Options Considered and Rejected

Not applicable.


Scrutiny Considerations


The Committee received a report from the Resident Engagement Officer.


The Committee made the following comments in response to the report:

  i.  Welcomed the report and expressed support for the range of engagement options being proposed.

  ii.  Stated that the current engagement model was excellent and that successes should be celebrated.

  iii.  Suggested that the Gardening Competition rules needed to be reviewed to see if there were any conflicts with the Zero Tolerance Policy regarding items on shared balconies and walkways.


The Resident Engagement Officer said the following in response to Members’ questions:

  i.  Officers and Tenant Representatives had met with other representative from other authorities to share ideas.

  ii.  A digital platform was under consideration. It would be simple for tenants to use and similar to Facebook.


The Strategic Director (FB) suggested that existing digital platforms should be fully investigated before alternatives were considered.


The Committee resolved by 11 votes to 0 to endorse the recommendation.


The Executive Councillor approved the recommendation.