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10 The Future Delivery of Building Cleaning Services PDF 86 KB
Report to follow
Additional documents:
Minutes:
Matter for Decision: Approval to carry
out a procurement exercise for Building Cleaning Services.
Decision of the Executive Councillor for
Customer Services and Resources
The Executive Councillor resolved to:
i.
Approve the carrying out and completion of a
procurement exercise for Building Cleaning Services on the following basis:
· A contract term of
five years (with a provision to terminate at the end of year 3 if performance
is inadequate) with an option to extend by up to two further years, if the
contractor is performing satisfactorily and the service can be shown to
continue to provide best value to the Council, giving a maximum possible
contract length of 7 years
· A three lot
structure with bidders being given the opportunity to bid for one, two or three
‘Lots’, with a discount on the tender price if two or three ‘Lots’ are won by
the same bidder to provide a balance between giving opportunities for SMEs to
bid and achieving best value from the contract
· A fixed price for
the first two years of the term and thereafter index-linked to an appropriate
index
· A price/quality
split of 40% price/60% quality
· Incorporation in
the contract of an incentive scheme to drive continuous improvement in the
delivery of the service
ii
Approve giving the Director of Business
Transformation authority to take delegated decisions in consultation with
Executive Councillor, Chair and Opposition Spokes as required during the
procurement process, including the items detailed in e) to i) of paragraph 4.1
of the Officer’s report.
iii
Make an in principle decision that the contract
should include a condition requiring that at least the Living Wage is to be
paid to staff delivering cleaning services to the Council.
iiii
Note an anticipated service start date of January
2015. Achieving this date depends on sufficient project resources being made
available
iiv
Request that Officers investigate the issue of
bidders recognising Trade Unions and report back to the Chair and opposition
Spokes on their findings.
Reasons for the
Decision: As set out in the Officer’s report
Any alternative
options considered and rejected: As set out in the Officer’s report
Scrutiny
Considerations:
The committee received a report from the Director of Resources. An updated Appendix A (Facilities Update) was circulated and is available via:
In order to reinforce the
Council’s commitment to its existing staff and to highlight the good work
already done on the Living Wage, Councillor Cantrill proposed the following
amendment to recommendation 2.3 of the Officer’s report (deletions struck
though, additions in bold):
To make an in principle decision that decision about whether or not
the contract should include a condition requiring that the Living Wage is to be
paid to staff delivering cleaning services to the Council subject to the
outcome of the further work referred to in para 4.2.12 of the Officers report.
In response to this proposal the Head of
Legal Services said the following:
i.
The risk of a successful legal challenge by
imposing a Living Wage requirement is very low, and would be minimised if the
Council’s decision was based on best value and social value.
After further discussion, and with particular input from the Chair and Councillor Herbert, Councillor Cantrill’s proposed amendment was amended further to read (additions in bold):
To make an in principle decision that the
contract should include a condition requiring that at least the Living Wage is to be paid to staff delivering cleaning
services to the Council.
The committee agreed this amendment
unanimously.
In response to member’s questions the Director of Resources
said the following:
i. As part of the procurement process a detailed exercise would be done to identify, and remove, any internal overhead charges associated with the in-house provision.
ii. Agreed with members that the procurement process needed to be as open and transparent as possible.
iii. The option to terminate the contract at the end of year 3 if performance is inadequate is a standard contract ‘break’ clause. The Council would however build in ongoing monitoring to ensure that any under performance is picked up and addressed as it arises.
iv. It would be possible to build in a shorter formal ‘break’ clause but this would represent greater risk for any bidder and would be reflected in the price that they bid for the contract.
v. Whilst the Invitation to Tender (ITT) would look at this in more detail, and could impose financial penalties for poor performance, it is a careful balance.
vi. The price/quality split suggested in 2012 was 60% price/40% quality – and it is now recommended to be 50% price/50% quality. It is however up to the committee to amend this if they see fit.
vii. A contractor’s current wage structure would not form part of the procurement process.
viii. TUPE would apply to those Council staff eligible to transfer and their terms and conditions would be protected.
ix. The in-house Improvement Plan was put in place in January 2012 and was due to run up until the original procurement timetable of April 2013.The Improvement Plan looks at all aspects normally covered by a more traditional Service Review.
In response to member’s questions the Head of Legal Services and the Strategic Procurement Advisor said the following:
ii. Under certain economic, technical or organisational criteria any winning bidder would be able to amend their staffing structure.
Councillor Herbert highlighted the importance of any winning bidder recognising the Trade Unions. Officers agreed to investigate this further and report back to the Chair and opposition Spokes on their findings.
Councillor Herbert proposed, and Councillor
Cantrill seconded the following amendment to the price/quality split:
40% price/60% quality (instead of 50%
price/50% quality)
In response to member’s questions the
Director of Resources said the following:
i.
This would not be an unusual price/quality split
for this type of service contract.
ii.
It would be hard to judge how this might affect the
bids received.
iii.
The procurement process would not be affected by
this change, but the ‘weighting’ at the evaluation stage would be.
The committee agreed this amendment
unanimously.
The committee resolved by 4 votes to 0 to endorse the amended recommendations.
The Leader approved the recommendation.
Conflicts of Interest Declared by the Executive Councillor (and any
Dispensations Granted):
Not applicable.