Council and democracy
Home > Council and Democracy > Document library > Decision details
Decision Maker: Leader of the Council
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: No
The Executive Councillor is recommended to adopt the new 5-year Digital, Data and Technology Strategy
Matter for
Decision
i.
This
report presents the Digital, Data and Technology (DDaT) Strategy 2024-2029 for
approval, which sets out the Council's vision and framework for effectively
managing digital, data and technology over the next five years. For clarity,
this is an internal (not public facing) technical strategy and does not relate
to the 3C ICT Service Review.
ii.
Customers
are placed at the heart of this Strategy. A key component of the Strategy is
the digital customer journey which focusses on improving both user experience
and accessibility for our customers, where those who can engage digitally,
choose to do so because it is more convenient and preferable to other
alternatives.
iii.
The
Strategy aims to achieve the following outcomes: more agile response to
community needs; improved digital accessibility; increased operational
efficiency, better decision-making capabilities, an adaptable and resilient IT
estate, and provide staff with improved digital and data skills.
iv.
The
Strategy is structured into four strands: digital customer journey, data and
information management, technology and innovation, and digital and data skills
development. Each strand has specific missions and actions to deliver the
desired target state of the Council.
Decision of the
Leader of the Council
Approve the 5-year
Digital, Data and Technology (DDaT) Strategy.
Reason for the
Decision
As set out in the
Officer’s report.
Any Alternative
Options Considered and Rejected
Not applicable.
Scrutiny
Considerations
The Committee
received a report from the Strategic Digital Lead Manager.
The Strategic
Digital Lead said the following in response to Members’ questions:
i. 3C ICT, Strategy and Data were not a
part of the service offer. That service agreement was currently being reviewed.
ii. 3C ICT review likely coming to this
Committee in September.
iii. Working on improving digital
exclusion had internal support. Could improve signposting what the Council was
already doing.
iv. Part of the strategy was more bespoke
training for staff.
v. The Technical Design Authority (TDA)
would be made up of Strategic Digital Lead, counterparts from 3C ICT. Were
currently looking for a Solutions Architect to join the team. Depending on the
outcome of the service review, may have representatives from South
Cambridgeshire and Huntingdonshire Councils as well.
vi. As part of digital function that was
being looked at internally, were looking at how to create a business
intelligence function. Would like to look at Councils data assets and make that
available to staff and the public.
vii. In response to a comment by the Chair
about concentrating on the summary in the report in order for Members to more
easily take in the information, Officer stated that she would take that
feedback on board going forward.
The Scrutiny
Committee unanimously approved the recommendations.
The Leader approved
the recommendations.
Conflicts of Interest
Declared by the Executive Councillor (and any Dispensations Granted)
No conflicts of
interest were declared by the Executive Councillor
Publication date: 01/08/2024
Date of decision: 01/07/2024