Decision details

To note the Housing Ombudsman finding.

This item was chaired by Diana Minns (Vice-Chair Tenant Representative).

Matter for Decision

The report referred to an Ombudsman’s report where a finding of a fault in response to a housing related service had been made against the Council.

Decision of Executive Councillor for Housing and Homelessness

      i.          Noted the information contained within the Officer’s report.

     ii.          Approved the remedial actions outlined and measures established to reduce or eliminate the risk of repeat mistakes in future cases.

Reason for the Decision

As set out in the Officer’s report.

Any Alternative Options Considered and Rejected

Not applicable.

Scrutiny Considerations

The Committee received a report from the Group Manager

The Committee unanimously resolved to endorse the recommendation.

The Executive Councillor approved the recommendation.

Conflicts of Interest Declared by the Executive Councillor (and any Dispensations Granted)

No conflicts of interest were declared by the Executive Councillor.