Decision details

Matter for Decision: To consider the Customer Services and Resources Portfolio Plan for 2013/14.

 

Decision of the Executive Councillor for Customer Services and Resources:

 

The Executive Councillor resolved to:

 

       i.          Approve the Customer Services and Resources Portfolio Plan for 2013/14 subject to the following amendments

 

·       Addition of a performance measure for 2.5 to be agreed by the Executive Councillor in consultation with the Chair and Opposition Spokesperson.

 

 

·       Addition of Head of Tourism and City Centre Management (Emma Thornton) as the lead officer for 2.7.

 

 

Reasons for the Decision: As set out in the officer’s report

 

Any alternative options considered and rejected: As set out in the officer’s report

 

Scrutiny Considerations:

 

The Executive Councillor for Customer Services and Resources introduced the Portfolio Plan for 2013/14.

 

The committee made the following comments on the report

 

i.                 Regarding objective 2.4 it was questioned whether this extended to providing additional hardware, rather than relying on officers using their own hardware to work at home. The Director of Resources explained that when homeworking was originally rolled out, officers had expressed a view that they did not want any additional hardware. In response to a further question, the Director of Resources confirmed that this process had occurred some time ago and was currently under review.

 

ii.               The Director of Resources was asked whether objective 2.4 extended to providing wireless connectivity in community centres and similar buildings. The committee were advised that wireless connectivity needed to be considered carefully due to the cost and security implications.

 

iii.             The potential for conflict between the objectives 2.1 and 2.5 was questioned. It was also questioned why 2.5 did not have a performance measure. Concern was noted and it was agreed to approve a form of wording for the performance measure outside of the meeting following consultation with the Chair and Spokes.

 

iv.             The lack of a lead officer for 2.7 was questioned. Following discussion it was agreed that the Head of Tourism and City Centre Management (Emma Thornton) should be the lead officer for that objective. 

 

The Scrutiny Committee considered the recommendation and endorsed it by 4 votes to 0 subject to

 

·       Addition of a performance measure for 2.5 to be agreed by the Executive Councillor in consultation with the Chair and Opposition Spokesperson.

 

 

·       Addition of Head of Tourism and City Centre Management (Emma Thornton) as the lead officer for 2.7.

 

The Executive Councillor approved the recommendation.

 

 

Conflicts of Interest Declared by the Executive Councillor (and any Dispensations Granted):

Not applicable.