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Decision Maker: Executive Councillor for Transformation
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: No
To procure and implement modern local network, telecommunications and customer service systems.
Matter for
Decision
The Officer report recommended the purchase and implementation of a new
hosted telecommunications systems including contact centre features for three
years initially plus the potential to extend for a further two years.
Decision
of Executive Councillor for Finance and Resources
Financial Recommendations
Recommended this
scheme (which is included as a Capital Project Under
Development within the Budget Setting Report) for approval by Council, subject
to resources being available to fund the capital and revenue costs.
· That the total
cost of the project is £400,000 be funded from reserves.
· That any revenue
implications be addressed through the Mid-Year Financial Review.
· That on approval,
the scheme move from Projects Under Development to the
Capital Plan.
Procurement Recommendation
That
the Director of Business Transformation be given authority to take delegated
decisions in consultation with the Executive Councillor, Chair and Opposition
Spokes as required during the procurement process.
Reason for the Decision
As set out in the Officer’s report.
Any Alternative Options Considered and Rejected
Not applicable.
Scrutiny
Considerations
The Committee received a report from the ICT Client Manager.
In response to Members’ questions the ICT Client Manager said the
following:
i.
Networking equipment would be procured using the
existing ICT contract with Northgate Information Solutions.
ii.
The Northgate contract was for three to five years,
to fit into the shared services plan. Partner organisations could fit into the
system if required.
iii.
The current Northgate contract was until 2018, and
could be extended up to another five years.
iv.
The intention was to replace the current council
system split over five sites with one hosted by the ICT supplier (Northgate).
This would allow flexi working at home and in the office. The system could be
downsized if the number of council sites reduces.
v.
It was advisable (for cost reasons) to move to an
entirely new telecommunication system rather than mixing the old one with the
new. The Council had entered into a contract for seven hundred and fifty users,
and would be charged the same rate if these were not all used.
vi.
Funding for the telecommunications work had been
allocated in the Capital Program.
The Committee unanimously resolved to endorse the recommendations.
The Executive Councillor
approved the recommendations.
Conflicts of Interest Declared by the Executive Councillor
(and any Dispensations Granted)
No conflicts of interest
were declared by the Executive Councillor.
Publication date: 26/06/2015
Date of decision: 23/03/2015